Practical Information

We have gathered valuable information regarding the practicalities when taking courses at SIMAC Training.

Signup/Registration

Information can be obtained and registration for courses can be done directly on MTDS's website or by contacting SIMAC Training’s course secretary.

Once we have received the registration, the course participant will receive written confirmation from us. If the course requested is full, we will notify the person requesting registration immediately.

 

Payment

Private delegates:
We send an invoice immediately after receiving the registration. The payment deadline is eight days net from receipt of the invoice. Your course registration is not confirmed until the payment has been received.


Company:

The invoice will be sent upon course completion.

 

Cancellation

If the course participant has to withdraw from a course, the cancellation must be done by e-mail to training@simac.dk.

If the cancellation is received more than 14 days before the course starts, the entire course fee will be refunded. If the cancellation is received between 7 and 14 days before the course starts, we charge 50% of the course fee, and for cancellation less than 7 days before the course starts, the full course fee will be charged.

 

Replacement

If a course participant is unable to take part in a given course, the person who booked the course may send someone else in his/her place at no extra charge. SIMAC Training’s course secretary must be notified of this no later than the day before the course starts.

 

Lost course certificate

Should a course certificate be lost or damaged, we will gladly issue a new certificate. The price is DKK 500.00 ex. VAT per certificate.

 

Cancellation and date changes

We reserve the right to cancel a course, if we do not have enough course registrations. We also reserve the right to change course dates if necessary. This will be notified one week prior the course begins.


Catering

Lunch and coffee/tea with pastry in the afternoon is included for all participants during courses.

Study materials

All material needed for the course is only shared electronically for both online and on-site courses. SIMAC Training uses Microsoft teams and it is requirred that the participants have a computer, good internet connection, microphone and camera. If failed to do so, the participation will be cancelled and the registration fee will not be returned. 

Accommodation

Accommodation is arranged and paid by the client/course participant. SIMAC has attractive pricing agreements with several good hotels in Svendborg and the surrounding area.

 

Hotel Svendborg
+45 6221 1700
www.hotel-svendborg.dk

Hotel Ærø
+45 6221 0760
www.hotelaeroe.dk

 

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